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Episode #21 - Paul Carroll - Workers' Compensation Staffing & Innovation
What does the staffing shortage and work-from-home mean for workers' compensation?
Insurance Thought Leadership Editor-in-Chief Paul Carroll brings light to a staffing shortage in workers' compensation, and ways technology can both help and harm the industry. He explains the dilemma of reducing at-home injuries, and the fine line between at-home risk management and surveillance. Paul also dispels misconceptions about healthcare AI, and explores some of the ethical applications of machine learning.
Paul is the Editor-in-Chief of Insurance Thought Leadership, a digital publishing platform that is a catalyst for change in insurance and risk management. Paul is also the co-founder of and partner with the Devil's Advocate Group, a strategy consulting boutique. He spent 17 years as a reporter and editor at the Wall Street Journal. He was nominated twice for a Pulitzer Prize and was a finalist in 1996.

How External Peer Review Helps with Provider Retention and Satisfaction
External peer review reduces provider burden, builds trust, and creates a fair culture that improves retention at FQHCs and CAHs.
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Strong peer review metrics showcase your FQHC’s commitment to quality—boosting competitiveness for federal grants and funding.
Structured, digital peer reviews help FQHCs improve care by turning findings into action. Stop rubber-stamping. Start improving.
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How Peer Review Metrics Can Help You Win More Grant Dollars
Strong peer review metrics showcase your FQHC’s commitment to quality—boosting competitiveness for federal grants and funding.
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