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Episode #21 - Paul Carroll - Workers' Compensation Staffing & Innovation
What does the staffing shortage and work-from-home mean for workers' compensation?
Insurance Thought Leadership Editor-in-Chief Paul Carroll brings light to a staffing shortage in workers' compensation, and ways technology can both help and harm the industry. He explains the dilemma of reducing at-home injuries, and the fine line between at-home risk management and surveillance. Paul also dispels misconceptions about healthcare AI, and explores some of the ethical applications of machine learning.
Paul is the Editor-in-Chief of Insurance Thought Leadership, a digital publishing platform that is a catalyst for change in insurance and risk management. Paul is also the co-founder of and partner with the Devil's Advocate Group, a strategy consulting boutique. He spent 17 years as a reporter and editor at the Wall Street Journal. He was nominated twice for a Pulitzer Prize and was a finalist in 1996.

Making the Most of Limited Resources: Strategies for FQHC and CAH Leaders
Smart strategies like data-driven care, streamlined workflows, and peer review help FQHCs and CAHs thrive despite limited resources.
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Why Turnover Shouldn't Disrupt Your Peer Review Program
Outsourced peer review ensures continuity during turnover—keeping quality, compliance, and care improvement on track.
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What to Expect from an HRSA Operational Site Visit (OSV)
Get ready for your HRSA OSV: solid peer reviews—especially with external input—can prevent red flags and protect your FQHC funding.
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