
Table of Contents
Episode 29 - Jo Shapiro Pt. 2 - Implementing Peer Support
What do healthcare providers need to avoid a mental health crisis? Dr. Shapiro explains how to implement effective peer support.
What do healthcare providers need to avoid a mental health crisis?
62.8% of physicians report feelings of burnout, and 1-in-5 say they are making plans to leave their current practice within 2 years, according to Healthcare IT. Other types of healthcare providers, like nurses, show similar signs of exhaustion. In this podcast episode, Dr. Jo Shapiro, the Associate Professor of Otolaryngology at Harvard Medical School, dives into the intricacies of implementing peer support.
Dr. Shapiro explains several obstacles to peer support and potential ways to overcome them. Healthcare culture, while in many ways encourages great care, can prevent providers from getting the care they need. Also, she highlights how to persuade healthcare organizations to implement peer support using data, and shares the inexpensive yet effective ways to support healthcare workers.

Guide: How One External Peer Review per Provider Each Year Can Transform Quality in FQHCs and Rural Hospitals
External peer review reduces bias, improves patient safety, eases staff burden, and strengthens compliance—just one review per provider/year.
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Why and How to Introduce External Reviews into a Patient Safety or Quality Improvement Program
External peer reviews reduce bias, fill specialty gaps, ease admin burden, and boost quality—key for FQHCs, rural sites, and high-risk care.
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Understanding HRSA Performance Measures: What They Are and Why They Matter for Health Centers
HRSA performance measurements help health centers track critical metrics—driving quality care, funding, and community impact.
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